Guest Post by Lianne Mandelbaum
run the risk of being thrown off. There are also many parents I have talked to that just feel completely terrified every time they fly (especially on United). Funnily, United has just started a campaign using the old slogan "fly the friendly skies". I think its time that they were exposed for the "unfriendly skies" that families with allergic children and adults with food allergies face. Not only is the environment unfriendly but the staff is rude, unsympathetic and downright mean spirited. Jet blue and possibly Delta by contrast will make an announcement and will create a buffer zone to keep your child safe. They are empathetic and have always taken my son's allergy seriously. So there is a kind and safer way to behave and create safer flying policies. United would do well to emulate them.
Customers Bill of Rights for Children and Adults Flying with Food.